February 21, 2018

My chronograph does not power on when a Skyscreen is plugged into the “START” jack:

The first thing the 35P attempts to do when first powered on is synchronize with the printing mechanism. If the printer is jammed the chronograph will […]
December 12, 2017

Skyscreen Test Procedure

Several different issues can be caused by damaged Skyscreens. Each Skyscreen should be tested individually by plugging it into the “Start” jack on your chronograph. There […]
October 28, 2017

My printer will not load a new roll of paper, or prints data on top of the previous line:

There is a rubber roller inside the printing mechanism that deteriorates with age. It may be time to replace the printer mechanism. You may either send […]
October 28, 2017

My printer continuously advances blank paper:

One of the black push button switches is probably stuck. Massage each of the buttons until printer stops running. If problems persist buttons will need to […]