Return for Repair

While we can solve most issues right over the phone, sometimes it’s necessary to get your Oehler equipment into the shop for repair.

There’s no complicated RMA forms to fill out or labels to print. Just be sure to include your name, phone number, and return address on a note inside the package. Including a short description of the problem never hurts; we’ll give you a call with any questions and before billable work is performed.

Our return address is:

Oehler Research, Inc.
Attn: Repair Dept.
1308 Barclay Drive
Austin, TX 78746

If returning Model 57 Infrared screens please see the boxing instructions: M57 Boxing Instructions

Please do not send equipment to our P.O. Box

Note: Oehler Research will not ship any packages via FedEx ground. We do not recommend you ship packages to us via FedEx Ground. If you would like us to bill to your FedEx account, or if you provide a return service label, you must use FedEx Express.