While we can solve most issues right over the phone, sometimes it’s necessary to get your Oehler equipment into the shop for repair.
There’s no complicated RMA forms to fill out or labels to print. Just be sure to include your name, phone number, and return address on a note inside the package. Including a short description of the problem never hurts; we’ll give you a call with any questions and before billable work is performed.
Our return address is:
Oehler Research, Inc.
Attn: Repair Dept.
1308 Barclay Drive
Austin, TX 78746
If returning Model 57 Infrared screens please see the boxing instructions below:
Please do not send equipment to our P.O. Box.